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AI & Machine Learning

Production AI that knows your business.

From intelligent chatbots that answer customer queries to credit scoring models that assess loan risk in milliseconds — we build production AI that runs in the real world, not just in Jupyter notebooks.

RAG Chatbots AI Agents Fraud Detection Credit Scoring ML Prediction Workflow Automation OpenAI Claude LangChain
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Production AI platform connecting business knowledge, agents, evaluation, automation and secure cloud deployment

Observable AI agent platform

Knowledge · guardrails · evaluation · deployment

RAG

Grounded, cited answers

24/7

Evaluation & monitoring

Private

Secure knowledge layer

What we build

The full AI/ML stack — from data to production

RAG Chatbots & Conversational AI

Customer-facing and internal chatbots grounded in your knowledge base. RAG pipelines, multi-turn memory, tool-calling agents, CRM integration, and human escalation.

Fraud Detection Systems

Real-time streaming fraud detection with sub-100ms scoring. Anomaly detection, behavioural analysis, graph-based fraud networks, and SHAP explainability for compliance.

Credit Scoring & Risk Models

Banking-grade credit scoring with logistic regression, gradient boosting, and neural networks. Full explainability reports for regulators (SHAP/LIME). Scorecard development.

Property Price Prediction

Automated valuation models (AVM) using historical sales, location embeddings, amenity proximity, and macroeconomic features. REST API + dashboard for valuers.

Climate Change Prediction

Time-series forecasting models for temperature, precipitation, and extreme event probability. LSTM, Prophet, and ensemble methods on meteorological datasets.

Microservices Log Detection

Unsupervised anomaly detection across distributed logs. LSTM autoencoders, Isolation Forest, and real-time alerting for SRE teams.

RAG Chatbots

Chatbots that actually know your business

Retrieval-Augmented Generation (RAG) is the architecture that lets an LLM answer questions about your specific knowledge base — your product docs, policies, case files, pricing sheets — without hallucinating. We ingest your documents, chunk and embed them into a vector store (Pinecone, Weaviate, or pgvector), and wire up a retrieval pipeline that pulls the right context for every query.

The result is a chatbot that gives your customers accurate, cited answers from your official documentation — not confident-sounding guesses. Confidence thresholds route low-certainty queries to a human agent with the full conversation context.

PDF, DOCX, CSV, URL ingestion
Semantic chunking & embedding
Pinecone / Weaviate / pgvector
Hybrid search (dense + sparse)
Citation & source attribution
Multi-turn conversation memory
Tool-calling for live data access
CRM & helpdesk integration
Human escalation with context
GDPR data-residency controls
A/B testing framework
Intent classification & routing

RAG architecture flow

1

Document ingestion

PDFs, Notion, Confluence, URLs, Google Docs

2

Chunking & embedding

Semantic splitting + OpenAI/E5 embedding model

3

Vector store

Pinecone, Weaviate, or pgvector (self-hosted)

4

Retrieval

Hybrid search — dense + BM25 keyword fallback

5

LLM generation

GPT-4o / Claude with retrieved context + system prompt

6

Output validation

Confidence scoring + hallucination detection

7

Monitoring

Latency, CSAT, intent classification, failure rate

OpenAI GPT-4o Anthropic Claude Google Gemini Llama 3 (open-source) LangChain / LangGraph Pinecone pgvector FastAPI
Fintech AI

Credit scoring, fraud detection & banking risk models

Credit Scoring & Risk Models

We build banking-grade credit scoring systems trained on your historical loan data. Models use a combination of traditional scorecard features and ML algorithms, with full SHAP explainability so your credit officers can understand every decision — essential for regulatory compliance.

Logistic regression scorecards
XGBoost / LightGBM ensemble
Neural network scoring
SHAP explainability reports
LIME feature importance
Gini / KS / AUC benchmarking
Champion-challenger framework
Regulatory reporting (Basel III)
Scorecard monitoring & drift detection
Reject inference methodology
Bureau data integration (CTOS, Equifax)
Batch & real-time API serving

Use cases we've built

  • Consumer loan scoring for microfinance lenders
  • SME credit decisioning for fintech lending platforms
  • BNPL eligibility scoring at checkout (< 200ms)
  • Student loan risk assessment for universities

Real-Time Fraud Detection

We build fraud detection pipelines that process transaction streams in under 100ms — using a combination of rule engines, ML models, and graph-based analysis to catch fraud patterns that rule-based systems miss. Every flag includes a SHAP explanation your analysts can act on.

Real-time scoring (< 100ms)
Streaming ML (Kafka / Kinesis)
Isolation Forest anomaly detection
Graph neural networks (fraud rings)
Velocity & pattern rules engine
Device fingerprinting integration
Behavioural biometrics analysis
IP geolocation risk signals
Case management dashboard
SHAP explainability for analysts
Model drift monitoring
A/B testing fraud rules

Fraud categories detected

  • Payment fraud — card-not-present, account takeover
  • Identity fraud — synthetic ID, document forgery
  • Merchant fraud — chargebacks, triangulation fraud
  • Insurance fraud — claim anomaly patterns
Machine learning projects

Prediction models for every domain

Property Price Prediction

Automated Valuation Model (AVM) for real estate

  • Historical sales regression (XGBoost/LightGBM)
  • Location embeddings (lat/lng, neighbourhood)
  • Amenity proximity features (schools, transport)
  • Macroeconomic indicators (interest rates, inflation)
  • Computer vision for property condition scoring
  • REST API for integration with valuation platforms
  • Interactive heatmap dashboard
  • Confidence intervals per prediction

Industries

Real estate platforms, banks, mortgage lenders, property portals

Climate Change Prediction

Time-series forecasting for environmental data

  • LSTM & GRU deep learning for temperature forecasting
  • Prophet for trend + seasonality decomposition
  • Ensemble methods (ARIMA + ML hybrid)
  • Precipitation & extreme event probability
  • CO₂ concentration impact modelling
  • Geospatial climate risk heatmaps
  • NetCDF & ERA5 reanalysis data ingestion
  • REST API + Streamlit research dashboard

Industries

Environmental agencies, agriculture firms, insurance, research

Microservices Log Detection

Unsupervised anomaly detection across distributed systems

  • LSTM autoencoder for sequential log patterns
  • Isolation Forest for point anomalies
  • Log embedding with BERT/sentence transformers
  • Multi-service correlation analysis
  • Real-time streaming (Kafka + Flink)
  • PagerDuty / Slack / OpsGenie alerting
  • Root cause analysis suggestions
  • Custom Grafana / Kibana dashboards

Industries

SRE teams, cloud-native startups, DevOps platforms

Student Performance Prediction

Early intervention models for education institutions

  • At-risk student identification (≥ 85% accuracy)
  • Feature engineering from attendance & grades
  • Intervention recommendation engine
  • LMS integration (Moodle, Canvas, Blackboard)
  • Fairness & bias auditing across demographics
  • Faculty dashboard with cohort analytics
  • REST API for SIS (student info system)
  • FERPA-compliant data handling

Industries

Universities, online learning platforms, ed-tech companies

Supply Chain Demand Forecasting

Inventory optimisation and demand prediction

  • Multi-step demand forecasting (LSTM / Temporal Fusion)
  • Promotion & seasonality effect modelling
  • External signals (weather, events, trends)
  • SKU-level and aggregate forecasting
  • Safety stock & reorder point optimisation
  • ERP integration (SAP, Oracle, Odoo)
  • S&OP planning dashboard
  • API for warehouse management systems

Industries

Retail, FMCG, manufacturing, 3PL logistics providers

Healthcare Outcome Prediction

Clinical risk scoring and patient outcome models

  • Readmission risk scoring (30/90 day)
  • ICU mortality prediction (APACHE-style)
  • Chronic disease progression modelling
  • Medical image classification (X-ray, pathology)
  • EHR feature engineering (ICD codes, labs)
  • HIPAA & GDPR data handling
  • Explainability for clinical decision support
  • Integration with EMR/EHR systems

Industries

Hospitals, insurance companies, healthtech startups

AI Workflow Automation

Replace manual processes with intelligent pipelines

Every business has workflows that eat hours of staff time — extracting data from PDFs, classifying support tickets, routing emails to the right team, generating weekly reports, or reviewing contracts. LLM-powered pipelines can handle these tasks at scale with accuracy that rivals trained human reviewers.

We map your existing process, identify the highest-ROI automation candidates, build the pipeline with confidence thresholds and human-review gates, then deploy to serverless or containerised infrastructure with full monitoring. Most clients see positive ROI within 90 days.

Document Processing

Extract structured data from invoices, contracts, medical forms, and ID documents — accuracy > 96%.

Email & Ticket Triage

Classify, route, and draft initial responses for support emails — reducing first-response time by 80%.

Contract Review

Flag non-standard clauses, extract key dates and parties, flag compliance risks in legal documents.

Report Generation

Automated weekly/monthly reports from your databases — formatted as PDF, Word, or email summaries.

AI Sales Qualification

Score inbound leads, extract buyer intent from forms and emails, and prioritise for your sales team.

Compliance Monitoring

Continuous monitoring of transactions, communications, or records against regulatory rules.

LLM Fine-tuning

Your data, your model

Fine-tuning on your proprietary data creates a model that understands your product, your customers, and your brand voice — reducing prompt length, improving accuracy, and cutting per-query token costs. We use LoRA and QLoRA techniques that make fine-tuning accessible even on smaller datasets.

LoRA / QLoRA fine-tuning
Dataset curation & cleaning
Instruction-tuning for your domain
RLHF preference alignment
Model evaluation & benchmarking
Token cost optimisation
AWS SageMaker / Azure ML hosting
Deployment-ready Docker container

Fine-tuning process

  1. 1.Baseline evaluation on vanilla model
  2. 2.Dataset curation from your docs & logs
  3. 3.LoRA/QLoRA training run (GPU cluster)
  4. 4.Evaluation: perplexity, task accuracy, BLEU
  5. 5.Iterative refinement until target KPIs met
  6. 6.Deployment: weights + inference container
  7. 7.Ongoing monitoring & periodic retraining
Computer Vision

Vision models for real-world problems

We build and deploy computer vision systems for inspection, verification, and tracking — from a defect detection camera on a factory line to an ID verification microservice that runs at checkout. Edge deployment to NVIDIA Jetson or Raspberry Pi for scenarios where cloud latency is unacceptable.

Object detection (YOLOv10)
Image classification (ViT, ResNet)
ID & document OCR verification
Facial recognition & liveness detection
Real-time video analytics
Defect & anomaly detection
Edge deployment (Jetson / RPi)
Model retraining pipeline

Industry applications

  • Manufacturing: defect detection on production lines
  • Retail: shelf stock monitoring & planogram compliance
  • Fintech: document OCR + ID verification at KYC
  • Agriculture: crop disease detection from drone imagery
  • Security: CCTV anomaly detection & crowd analysis
Our process

From idea to production in 8 steps

1

Problem Definition

We translate your business problem into an ML task — classification, regression, anomaly detection, generation — with success metrics your stakeholders agree on.

2

Data Audit & Pipeline

We assess your data quality, identify gaps, engineer features, and build a reproducible data pipeline. Clean data is the most important step.

3

Baseline Model

We establish a simple baseline (logistic regression, decision tree) before adding complexity. This sets a benchmark and validates that the problem is solvable.

4

Model Development

We train and evaluate candidate models using k-fold cross-validation, tune hyperparameters with Optuna or Ray Tune, and select the best performer.

5

Explainability

We generate SHAP or LIME explanations for every model decision — required for regulated industries and essential for your team to trust the model.

6

API Development

We wrap the model in a FastAPI or Laravel service with authentication, rate limiting, input validation, and OpenAPI documentation.

7

Monitoring & Drift

We deploy model performance monitoring that alerts when data distribution or prediction accuracy drifts — triggering the retraining pipeline.

8

Retraining Pipeline

We build automated retraining workflows triggered by drift alerts or a schedule — keeping your model accurate as your data evolves over time.

Platform capabilities

Everything included in every AI engagement

Multiple LLM support

GPT-4o, Claude, Gemini, Llama 3 — we pick the right model for your use case and budget.

Data sovereignty

On-premise, VPC, or dedicated cloud deployment. Your data never leaves your jurisdiction.

Model explainability

SHAP, LIME, and attention visualisation for every model. Required for regulated industries.

Retraining pipeline

Drift detection and automated retraining so your model stays accurate as data evolves.

Real-time alerts

PagerDuty, Slack, or email alerts on model drift, anomaly spikes, or pipeline failures.

Full documentation

OpenAPI specs, Jupyter notebooks, model cards, and data lineage documentation.

REST API delivery

Every model delivered as a production-ready FastAPI or Laravel service with auth.

Cloud-agnostic

AWS SageMaker, Azure ML, GCP Vertex, or self-hosted GPU infrastructure.

A/B testing

Champion-challenger framework to test new models against live production models safely.

Compliance ready

GDPR, HIPAA, SOC 2, Basel III — we design for your regulatory environment.

Human-in-the-loop

Review gates for low-confidence predictions. Your team stays in control.

MLOps tooling

MLflow, DVC, Weights & Biases for experiment tracking and model versioning.

Beyond the demo — AI that runs in production

Most AI demos look impressive. Most production AI systems disappoint. The gap is in everything that happens after the model is trained: the data pipeline that keeps it fed, the monitoring that catches when it drifts, the API that serves predictions at the right latency, and the retraining workflow that keeps accuracy up as the world changes. We build all of it.

We've built credit scoring models that process 50,000 loan applications per month, fraud detection pipelines that flag suspicious transactions in 80ms, RAG chatbots that handle 30% of a bank's customer support volume without human intervention, and property valuation models used by real estate platforms across three countries.

Explainability is not optional

In regulated industries — banking, insurance, healthcare, government — a model that makes accurate predictions but can't explain why is legally unusable. We build SHAP and LIME explainability into every model from day one, not as an afterthought. A credit officer needs to understand why a loan was declined. A fraud analyst needs to know which signals triggered the alert. A doctor needs to understand which clinical features drove a risk score.

Explainability also helps your team trust the model, catch bias, and iterate faster. We build interactive dashboards where your domain experts can explore model decisions and flag edge cases for the training pipeline.

Frequently asked questions

We work with OpenAI GPT-4o, Anthropic Claude, Google Gemini, and open-source models including Llama 3, Mistral, and Falcon. We choose based on your budget, latency requirements, and data-residency needs — sometimes open-source models running on your own infrastructure are the right answer.
Yes. We build banking-grade credit scoring with logistic regression, XGBoost, LightGBM, and neural networks — trained on your historical loan data with SHAP explainability for every decision. We follow Basel III guidelines for model documentation and validation, and can integrate with your bureau data providers.
We deploy ML inference as a streaming pipeline (Kafka or AWS Kinesis) with sub-100ms latency. The model pipeline includes rule-based pre-filters for obvious fraud, ML scoring for borderline cases, and a case management dashboard for your fraud analysts — with SHAP explanations for every flagged transaction.
At minimum: historical property sales data with price, location (lat/lng or postcode), size, property type, and transaction date. We can enrich with amenity distance data, school ratings, crime statistics, and macroeconomic indicators. 5+ years of transaction history gives the best results, but we've built useful models with 2 years of data.
A RAG chatbot with a defined knowledge base: 4–8 weeks. A credit scoring model: 8–14 weeks including validation. A full fraud detection system: 12–20 weeks. A prediction model (property, climate, demand): 6–12 weeks. Timeline depends heavily on data quality and availability.
Yes. You receive full source code, training scripts, Jupyter notebooks, and model weights. We don't retain any rights to models built for you. Ongoing model management and retraining support is available as a retainer.

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